Services

  • Writing

    Effective writing is clear, purposeful, and audience-focused. It engages the reader with organized, well-written content that follows appropriate grammar and style.

    Good tech writing systematically organizes information, utilizing clear headings, diagrams, and other visual aids to enhance understanding.

    I can help with product manuals, API documentation, webhooks explanations, use cases, and other training material. I also have experience in social media, feature stories, hard news, and academic journals.

  • Editing

    Great ideas can be harmed by a spelling or grammar mistake. AI is useful but has limitations and does not understand company-specific standards or style rules.

    For example, in the world of cybersecurity, the terms assessments, assets, runbooks, and findings have clear meanings that AI often misinterprets.

    I can help improve blogs, resumes, essays, queries, social media posts, marketing materials, work statements, reports, and more to make sure your message is coming through as intended.

  • Consulting

    I have more than 20 years of experience in managing content, including technical writing, product management, and usability engineering.

    Throughout my career, I have worked in IT, marketing, customer support, and product, from a startup to a Fortune 50 company.

    Ask about using AI, implementing style guides, metadata taxonomies, CMS solutions, digital asset management, social lead gen, or other content best practices.